Work
Work
I’m grateful to have had the opportunity to work on various challenges, from private multinationals to public institutions and non-profit organisations. This is a diverse selection, but I am happy to share more on-demand.
I’m grateful to have had the opportunity to work on a variety of design challenges so far. From private multinationals to public institutions and non-profit organisations. This is a diverse selection but I am always happy to share more.
How can we build a user-centric design community for and with public services in Belgium?
Federal Public Service Policy and Support (BOSA), Namahn
+ Business piloting
+ Iterative user research
+ Toolbox creation
How can we strengthen the talents of deaf people in the job market?
Deaf Flanders & VDAB, Namahn
+ Service design — journey & blueprint
+ Co-creation of solutions with all stakeholders
+ Service prototyping & pilots — impact measuring
How can we imagine a paperless future for a paper catalogue?
An international supermarket chain, Fjord Paris
+ Exploratory user research — observations & cultural probes
+ Co-creation of solutions with users & client
+ Service prototyping & testing
Some other challenges
How can we build human-centric culture and competencies bottom-up?
Federal Policy and Support (BOSA), Namahn
2021-2022
How can we ensure digital inclusion of federal public services?
Federal Policy and Support (BOSA), Namahn
2020 — 2021
How can we make air quality data measured by citizens accessible to all?
The Flemish Environmental Department (VMM), Namahn
2021
How can we future-proof our digital landscape of more than 100 channels?
Federal Policy and Support (BOSA), Namahn
2020
How does our platform influence voting behaviour of Belgian voters?
Social media network (Global), Namahn
2019
How can we harmonise the in-store smartphone purchase experience?
Telecom provider (Europe), Fjord Paris
2017
How can we shape a minimal loveable prototype for small to medium businesses?
Energy provider (Europe & USA), Fjord Paris
2017
How can we envision the future of car insurance?
Reinsurance company (Global), Fjord Paris
2016
How can we provide communication aids to people with disabilities?
Flemish Agency for People with a disability (VAPH), Master project at University of Antwerp
2015